You will be informed about the status of your order via e-mail. If you are registered in the loyalty program, you can also monitor the status of your order there. If you are unable to determine the status of your order, contact customer support by phone at 0232 180 007 or by e-mail support@dajanarodriguez.com. The infoline is available on weekdays from 8AM to 4PM, on Saturdays from 8AM to 2PM.

Payment can be made by card, bank transfer or cash on delivery (in case of purchase on the website), in our stores it is possible to pay in cash or by card.

In the case of a complaint about the goods, it is necessary to fill in the said complaint form. Send the complaint form by e-mail to support@dajanarodriguez.com or you can send it together with the claimed goods in one shipment. The buyer is obliged to send the claimed goods by registered mail with insurance at his own expense to the address: Víťazná 181/42, 958 04, Partizánske - Veľké Bielice Slovakia. Or you can bring the claimed goods to us in one of our stores in person.